For our pilot program, individuals chosen by Jewish Family Service and households on the Rainier Valley Food Bank delivery program waitlist will be eligible to participate.

Pilot program participants will receive login information for our online shopping service. We accept orders via our website every week from Saturday morning to Sunday evening. Unmarked deliveries arrive at your doorstep on Tuesdays between noon and 2PM. There is no cost for this service. You may choose to pick up your orders in-person at Rainier Valley Food Bank instead of receiving deliveries. Pickup times are 10am to 2pm on Tuesday. Rainier Valley Food Bank is located at 9021 Rainier Ave S, Seattle, WA 98118.

We provide a variety of fresh produce, dry goods, pantry items, frozen foods, baby products, and hygiene supplies. We offer a large selection of Kosher foods and can accommodate other dietary needs. Our inventory varies weekly. Our inventory will be limited during the duration of the pilot program but will grow over time.

You can select the same cart from previous weeks by going into "past orders" on our online ordering platform! The variety of food and household products we offer can vary from week to week. This means that an item you ordered in your previous week's purchase might not be in stock this time, even if it was available in an earlier order. To ensure a seamless experience, we recommend browsing through our weekly menu. This way, you can be certain that all the items you add to your cart are currently available. Plus, you won't miss out on any new arrivals that might interest you. Your satisfaction is our priority, and we appreciate your understanding as we work to provide you with the best selection possible.

You will receive a set number of points to shop on our online ordering platform. These points will refresh every week on Saturday morning.

You are assigned a set amount of points that you can shop with every week. Every item for purchase costs a set amount of points, and you can select any number of items up to the number of points you are given each week. The amount of points you receive is based on your household size.

The "Note to Staff" button is to add notes for item preferences in your cart. Examples of this could be: Requesting a certain flavor or variety such as Raisin Bran cereal or Caesar dressing. While we do our best to fulfill these requests, we can't guarantee that we will be able to every time.

You may submit orders between Saturday morning and Sunday evening.

If you don't see an item on our menu, it's unfortunately not available in our current inventory. We do our best to keep a varied stock of items, but at this time it is not possible for us to stock everything. Thank you for your understanding!

If you nee to cancel or change your pick up time, call (206) 723-4105 and leave a message. Orders not picked up by the pantry closing time will be canceled and you will need to place another order. If your order is canceled, your account will not be charged points. The food bank is open for Tri River Market pickup from 9am to 2pm Tuesday thru Friday.

If you have dietary restrictions or allergies, you may click on “Special Diets” at the bottom of the Main Menu. Only the food items which fit your personal criteria will remain visible to you for selection. For any specific requests, please utilize the "Note to Staff" section in your online order. (For instance, "Require feminine products" or "Exclude desserts, please").